Responsibilities

What you’ll be doing?

 Business Process Analysis & Optimization:

• Assess and document existing business processes, workflows, and system capabilities.
• Identify inefficiencies and recommend process improvements, automation opportunities, and best practices.
• Design and implement new workflows that align with industry standards and regulatory requirements
• Conduct impact assessments for proposed process or system changes.
• Perform analysis of how customers are using the product

 

Requirement Gathering & Stakeholder Collaboration

• Work closely with customers, engineers and product managers to gather and define business and functional requirements.
• Translate business needs into detailed system specifications, use cases, and process flows.
• Act as a liaison between technical teams and business stakeholders to ensure seamless communication and understanding.

** ** System Analysis & Implementation Support

• Analyze system functionalities and ensure alignment with business processes.
• Assist in data migration, validation, and quality assurance efforts.
• Develop test cases, conduct user acceptance testing (UAT), and support go-live activities.

 

Data & Reporting Analysis

• Work with reporting tools and databases to generate insights from system data.
• Develop dashboards and reports to support decision-making and operational efficiency.
• Ensure data integrity and compliance with healthcare data privacy regulations. ** **

Training & Continuous Improvement

• Provide documentation, training, and support to end-users on new system features and process changes.
• Monitor system performance and user feedback to drive continuous improvement.
• Stay updated on healthcare technology trends, regulatory updates, and industry best practices.

 

Requirements

What we’re looking for?

Education and Experience

• Bachelor’s degree in healthcare administration, information systems, business analysis, or a related field (Master’s preferred).
• 3-7 years of experience in business process analysis, system analysis, or IT implementation, preferably in the healthcare technology space.
• Certifications such as CBAP (Certified Business Analysis Professional) or Six Sigma are a plus
• Ability to analyze data and metrics to drive strategic decisions and process improvements.

  Technical Skills

• Strong knowledge of healthcare operations, workflows, and regulatory requirements.
• Experience with business process modeling tools (e.g., Visio, Lucidchart, Bizagi).
• Proficiency in SQL, data analysis, and reporting tools (e.g., Tableau, Power BI, Excel).
• Familiarity with software development methodologies (Agile, Scrum) and project management tools (JIRA, Confluence, Clarity).
• Understanding of API integrations and system interoperability standards

** Soft Skills:**

• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Attention to detail with the ability to manage multiple projects and priorities.
• Ability to work independently and as part of a cross-functional team.

 

Benefits

Why this is the company for you?

Top Benefits & Perks:

• A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!
• A professional development and growth-oriented workplace
• Generous benefits including medical/accidental insurance and Social Security Fund contribution.
• A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day